Riverland Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age disability or sex.  Riverland Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. Riverland Medical Center provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats and other formats). Riverland Medical Center also provides free language services to people whose primary language is not English, such as qualified interpreters and Information written in other languages. If you need these services, contact Maryrose Welch, Chief Compliance Officer.

If you believe that Riverland Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with Maryrose Welch,  Chief Compliance Officer, P.O. Box 111, Ferriday, La 71334, phone (318)757-6511, ext. 302 or mwelch@riverlandmedical.com.   You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights, Complaint Portal, available at https://ocrportal.hhs.gov, or by mail or phone at:  U.S. Department of Health and Human Services, 200 Independence Ave SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).  Complaint forms  available at http://www.hhs.gov. 


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